HAIL.SO
Pricing

Top up.
Pay per use.

No subscription, no minimums. Add credit and spend it across voice, SMS, and email — inbound and outbound. Self-hosting is free.

Prepaid credit. One balance, every channel.

■ Add credit anytime
ON SIGNUP
Free credit
$5
no card required
Get Access →
Top-up
$20
≈ 1,600 voice min
Top-up · popular
$50
≈ 4,000 voice min
Top-up
$100
≈ 8,000 voice min
→ Credit never expires while your account is active. Top up any custom amount and turn on auto-reload. One balance covers calls, texts, and email — in and out.

What it costs. In and out.

■ Usage · same rate in or out
Channel
Rate
What's included
Voiceper minute
$0.0125
Real phone number, streaming transcripts, turn detection, voicemail.
SMSper message
$0.0079
Same number. MMS included. 10DLC & carrier fees handled, passed at cost.
Emailper message
$0.01
Your own domain, or a hosted email inbox on you.hail.so. Threading & attachment parsing included.
→ Same price inbound or outbound — one balance covers both.→ Phone number & agent email domain included — no rental fees, just usage.→ Self-hosting? You pay your carrier directly; Hail is free.

Questions, answered.

Is there a subscription?
No. Hail is prepaid — top up credit and spend it across voice, SMS, and email. No monthly fee, no seats, no minimums.
Is it really one balance for everything?
Yes — one balance covers every channel, inbound and outbound. No separate Twilio, SendGrid, or carrier accounts to reconcile.
What about the number and email domain?
Both included. You get a phone number, SMS line, and an agent email domain (or bring your own) — no rental fees, just usage. Numbers are pooled today, with dedicated numbers you can purchase coming soon.
Do I need a Twilio account?
Not on managed — we provision and handle compliance. If you self-host, bring your own carrier keys and pay them directly; Hail itself is free.

Start with $5. No card.

One balance, every channel, in and out. See how it stacks up → the comparison.

Get Access →