HAIL.SOAll legal docs

Sub-processors

Last updated 2026-07-07. Hail operates as a global service; we do not publish per-vendor data regions.

NameRoleData categories
SupabaseDatabase / backend infrastructureAccount, configuration, and application data
StripeBilling and paymentsBilling contact information, tokenized payment data
TwilioTelephony numbers, SMS carrierPhone numbers, call metadata, SMS/text message content
LiveKitVoice media routing (SFU), SIP dial-outReal-time call audio (in transit only, not stored)
AWSEmail sending (SES), object storage (S3), infrastructureEmail content (MIME), call transcripts
DeepgramSpeech-to-text for voice callsCall audio (in transit, for transcription)
CartesiaText-to-speech for voice callsAgent text synthesized to audio
ElevenLabsText-to-speech for voice callsAgent text synthesized to audio
OpenAILLM for voice agent reasoningCall transcript / conversation content
GoogleLLM for voice agent reasoning (fallback)Call transcript / conversation content
AnthropicLLM for voice agent reasoning (fallback)Call transcript / conversation content
PostHogProduct analytics (website and console)Usage/behavioral data, IP address
VercelWebsite hostingWeb traffic / request data
ResendAuth/transactional email only (not product email)Signup/reset email content, recipient address