{  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",  "organization_id": "7c60d51f-b44e-4682-87d6-449835ea4de6",  "from_e164": "string",  "to_e164": "string",  "direction": "outbound",  "agent_id": "2b1e3b65-2c04-4fa2-a2d7-467901e98978",  "status": "queued",  "end_reason": "string",  "provider_call_sid": "string",  "livekit_room": "string",  "initial_prompt": "string",  "recording_enabled": false,  "recording_status": "disabled",  "recording_duration_ms": 0,  "recording_s3_key": "string",  "requested_at": "2019-08-24T14:15:22Z",  "started_at": "2019-08-24T14:15:22Z",  "answered_at": "2019-08-24T14:15:22Z",  "ended_at": "2019-08-24T14:15:22Z"}