Warm transfer: how to hand a live call from an AI agent to a person
A warm transfer passes a live call to a person with context. Learn warm vs cold transfer, and how an AI phone agent hands over a call on Hail.
Guide · 6 min read · Published
Engineering blog: voice, email, and SMS
Tutorials and guides for developers who place phone calls and send email with an API.
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Sender setup guides
Read about US 10DLC registration and email domain warmup. For phone calls, read the voice API page.
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